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Privacy Policy

1. Introduction and General Terms

Pearl Marquees is committed to protecting personal and business information when using Pearl Marquees services. We want our services to be safe and informative for our customers.

This Privacy Policy relates to our use of any personal and business information you send and provide us through the pearlmarquees.com website.

In order for Pearl Marquees to provide and support you with the ideal services, we are sometimes required to collect information about you and your business.

Pearl Marquees is totally committed to safeguarding your business and personal information. We are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

Any websites detailed within Pearl Marquees and also referenced to hyperlinks to other websites owned and operated by third parties will have their own privacy policies. These third party websites may include cookies and we recommend that you there policies. They will govern the use of personal information you submit and/or upon visiting the website are collected by cookies. Pearl Marquees do not accept any liability or responsibility for the privacy practices of such third party websites and use of any such websites is at your own risk.

2. What information will Pearl Marquees collect about me?

When you request a quote or contact us to receive a service from pearlmarquees.com website, or register your details through the ‘Marquee planner’ or ‘Wedding Budget Planner’ form, we may ask for business and personal information about you. This can consist of detailed information such as your name, business name, e-mail address, postal address, telephone or mobile number, event date etc.

By entering your details in the fields requested, you allow Pearl Marquees to provide and support you with the services you have chosen to select.

Please note that sometimes on particular web pages we will require you to provide additional personal information, and sometimes business and personal information (e.g. wedding/ business budget, event date etc). When we do this we will specify further on these web pages why this information has been requested.

3. How will Pearl Marquees use the information they collect about me?

Pearl Marquees will use your business and personal information for a number of purposes which include the following:

  • For “service administration purposes”, which means that Pearl Marquees may contact you for reasons related to the service you have signed up for (e.g. to provide you with updates or to notify you that a particular service or if a service has been suspended for maintenance);
  • To contact you about a submission you have made to the website, including any content you provide;
  • To analyse and improve the services offered on pearlmarquees.com e.g. to provide you with the most user-friendly navigation experience.

Where Pearl Marquees proposes using your personal and/or business information for any other uses we will ensure that you are notified. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. When will Pearl Marquees contact me?

Pearl Marquees may contact you:

  • In relation to the functioning of any service you have requested/signed up for in order to ensure that  Pearl Marquees can deliver the ideal services for you;
  • Where you have opted to receive further correspondence;
  • In relation to any contribution or feedback you have made to pearlmarquees.com e.g. on the Blog;
  • To invite you to participate in surveys about you and your business (please note that participation is always voluntary); and
  • For marketing purposes where you have specifically agreed to.

5. Will Pearl Marquees share my personal and business information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 6 below. Generally, we will only use your information within Pearl Marquees. However, sometimes Pearl Marquees uses third parties to process your information. Pearl Marquees will require these third parties to comply strictly with its instructions and require that they do not use your personal information for their own business purposes.

6. Offensive or inappropriate content on pearlmarquees.com

If you post or send offensive, inappropriate or objectionable content anywhere on or to pearlmarquees.com, or otherwise engage in any disruptive behaviour on pearlmarquees.com, we may use your personal information to stop such behaviour.

Where Pearl Marquees has reason to believe that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Pearl Marquees may use your personal information to notify third parties such as law enforcement agencies about the content and your behaviour.

7. How long will Pearl Marquees keep my personal and business information?

We will hold your business and personal information on our systems for as long as is necessary. In the case that you wish to remove your information we will mark it on our database system. Although people cannot use the personal information, it stays on the system for a period of five year for administration purposes before being deleted automatically.

8. Changes to the Pearl Marquees Privacy Policy

This Privacy Policy may be updated from time to time and you may wish to check any updates each time you submit personal details and information to pearlmarquees.com website. The date of the most recent revisions will appear on this page.

9. Cookies Policy – Information Pearl Marquees collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. This is common as it tracks online traffic flows.

Cookies record information about your online preferences and will allow Pearl Marquees to tailor our website to your needs. You can set your devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of pearlmarquees.com features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

During the course of any visit to pearlmarquees.com, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does Pearl Marquees use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to the Marquee Help section, we might find this out from your cookie and highlight Marquee Help information on your second and subsequent visits.

Pearl Marquees also use a number of independent measurement and research companies. This is to gather information regarding the visitors to pearlmarquees.com. Pearl Marquees use this type of information to help improve the services it provides to its website visitors. Pearl Marquees strictly requires that third parties do not use any information for their own business or other purposes. Certain other areas of pearlmarquees.com may use cookies for a specific reason – for example, to help an online program work effectively on your device. If this is the case, the relevant area of the website will make this clear and you should refer to those terms for additional information

10. Contacting Pearl Marquees about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

info@pearlmarquees.com